Privacy Policy

1. Introduction

DILUDA Analytics S.A.S. ("DILUDA," "we," "us," or "our") operates the Outsiders HQ sports analytics platform (the "Platform"). This Privacy Policy applies to all Users ("you," "your") who access or interact with the Platform, including through any website, application, or related service operated by DILUDA Analytics S.A.S.

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described herein. If you do not agree with the practices described in this Policy, you should not use the Platform.

This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined herein have the meanings given in the Terms & Conditions.

2. Information We Collect

We collect information in the following categories, depending on how you interact with the Platform:

Account Information

• Name and email address provided at registration
• Password (stored in hashed, non-reversible form)
• Subscription tier and plan details
• Billing contact information, if applicable
• Communication preferences

Usage Data

• Features accessed and frequency of use
• Matches and leagues searched or analyzed
• Picks saved to Favorites and interaction history
• Session duration and navigation patterns within the Platform
• Errors encountered and diagnostic logs

Device & Browser Data

• IP address and approximate geographic location (country/city level)
• Browser type and version
• Operating system and device type
• Screen resolution and language settings
• Referring URLs and entry points to the Platform

We do not collect sensitive personal data such as government-issued identification numbers, payment card details (processed by third-party payment processors), or biometric information.

3. How We Use Your Information

DILUDA Analytics S.A.S. uses the information we collect for the following purposes:

• To create and maintain your account and authenticate your access to the Platform
• To deliver the analytics features and services you have subscribed to
• To personalize your experience — for example, remembering your preferred odds format and saved favorites
• To communicate with you about your account, billing, service updates, and new features
• To monitor and analyze usage patterns to improve Platform performance and user experience
• To detect, investigate, and prevent fraud, abuse, or violations of our Terms & Conditions
• To comply with applicable legal obligations and respond to lawful requests from public authorities
• To send marketing communications, where you have opted in to receive them (you may opt out at any time)

We do not use your personal information to make automated decisions that produce legal or similarly significant effects about you without appropriate human review.

4. Data Sharing & Third Parties

DILUDA Analytics S.A.S. does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

We may share your information in limited circumstances:

• Service providers: We engage trusted third-party vendors to assist with hosting infrastructure, email delivery, payment processing, and analytics. These providers are contractually bound to use your data only as necessary to provide services to us and in accordance with this Policy.
• Analytics tools: We may use third-party analytics services (such as privacy-respecting web analytics platforms) to understand aggregate usage patterns. These tools receive anonymized or pseudonymized data only.
• Legal requirements: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of DILUDA Analytics S.A.S., our Users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.

Any third-party service providers we engage are evaluated for their privacy and security practices before engagement and are required to comply with applicable data protection laws.

5. Cookies & Tracking

The Platform uses cookies and similar tracking technologies to operate correctly, remember your preferences, and analyze usage. Cookies are small text files stored on your device by your browser at our request.

We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled.
• Preference cookies: Store your settings, such as odds format (decimal/American/fractional) and UI preferences, so they persist across sessions.
• Analytics cookies: Used to collect anonymized information about how Users interact with the Platform, helping us identify areas for improvement.

You may control or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality. We do not use cookies to serve third-party advertising.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Platform's services. If you close your account, we will delete or anonymize your personal information within a reasonable period — typically no longer than 90 days — unless we are required to retain it longer to comply with applicable law, resolve disputes, or enforce our agreements.

Aggregated, anonymized usage data that cannot be linked back to any individual may be retained indefinitely for analytical and product improvement purposes.

Specific retention periods may vary depending on the nature of the data and the legal basis for processing. You may request details about the retention period for specific categories of your data by contacting us at the address in Section 11.

7. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

• Right of access: You may request a copy of the personal information we hold about you.
• Right of correction: You may request that we correct inaccurate or incomplete personal information.
• Right of deletion: You may request that we delete your personal information, subject to applicable legal obligations that require us to retain certain data.
• Right to object: You may object to certain processing activities, including direct marketing communications.
• Right to data portability: You may request that we provide your personal information in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please submit a request to the contact address in Section 11. We will respond within the timeframe required by applicable law — generally within 30 calendar days. We may need to verify your identity before fulfilling a request.

8. Security

DILUDA Analytics S.A.S. implements appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or disclosure. These measures include encryption of data in transit (TLS), hashed storage of passwords, access controls restricting data access to authorized personnel, and regular security reviews.

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorized access to your account.

9. Children's Privacy

The Platform is intended for use by individuals who are at least 18 years of age. DILUDA Analytics S.A.S. does not knowingly collect personal information from individuals under the age of 18.

By using the Platform, you represent and warrant that you are at least 18 years old. If we become aware that we have inadvertently collected personal information from a person under 18, we will take prompt steps to delete that information from our records. If you believe we have collected information from a minor, please contact us immediately at the address in Section 11.

Access to the Platform in jurisdictions where the minimum legal age for such services is higher than 18 requires compliance with the applicable local minimum age requirement.

10. Changes to This Policy

DILUDA Analytics S.A.S. may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the Platform's features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the Platform.

We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must stop using the Platform.

11. Contact

If you have questions, concerns, or requests relating to this Privacy Policy or how DILUDA Analytics S.A.S. handles your personal information, please contact our privacy team at:

We are committed to resolving privacy concerns promptly and will do our best to respond to all requests within 30 calendar days of receipt.